As AI becomes the primary way people discover products, e-commerce businesses face a critical challenge: when shoppers ask AI assistants about products, will your store be mentioned? Large language models like ChatGPT, Gemini, Claude, and Grok learn from online content to provide product recommendations.
At Citrus, we specialize in AI visibility optimization for e-commerce businesses. We help online stores understand how AI agents discover and cite e-commerce brands, then optimize their online presence to increase product recommendations. Our approach combines content strategy, technical optimization, and positioning to make your e-commerce store discoverable across major AI platforms.
Your E-commerce Store
ChatGPT
Gemini
Claude
Grok
AI visibility refers to how discoverable and citable your e-commerce store is when users interact with large language models like ChatGPT, Gemini, Claude, and Grok. Unlike SEO, which focuses on ranking in search results, AI visibility is about being recommended and cited by AI agents when shoppers ask about products.
When someone asks an AI assistant about products, the AI searches through its training data to provide recommendations. The e-commerce stores that get mentioned are those with established authority, clear product positioning, and comprehensive online presence that AI systems can understand and reference.
This shift represents a fundamental change in how people discover products. Traditional search shows multiple options, but AI responses provide direct answers with specific store and product recommendations. If your e-commerce store isn't being cited by AI agents, you're missing out on a growing channel of customer discovery.
AI systems don't work like search engines. They understand context, relationships, and authority signals. They learn from patterns in how product information is presented and what e-commerce sources are considered authoritative.
The landscape of product discovery is changing rapidly. Here's what many e-commerce businesses are experiencing versus what's possible with strategic AI visibility optimization.
Our approach to AI visibility optimization is systematic and data-driven. We analyze your current position, build strategic content architecture, and continuously optimize to improve your visibility across major AI platforms.
We scan 50M+ monthly prompts across ChatGPT, Gemini, Claude, Perplexity, Grok and show exactly where you rank today.
We build authoritative, citation-magnet content + structured signals that LLMs can't ignore.
Multi-channel distribution + continuous optimization until you own the answer box.
We work with companies across various industries to improve their AI visibility. Here are examples of the results we've helped achieve. These outcomes are based on our clients' reported metrics and internal tracking of AI citation frequency across major platforms.
9× more mentions
in finance-related prompts in 60 days
Went from #7 to #1
cited payroll brand globally
523% increase
in AI-driven signups Q4 2025
No hidden fees
$500/mo
We're not just a service—we're your partners in growth, committed to understanding your unique e-commerce journey
Business Development & Partnerships
Kadri believes every e-commerce store has a story worth telling. She listens deeply, builds genuine relationships, and ensures you feel supported every step of the way. Her passion is helping you connect with the shoppers who need exactly what you offer.
Marketing & Technical Solutions
Andrias combines technical expertise with genuine care for your success. He sees the big picture while paying attention to every detail, crafting strategies that feel authentic to who you are. His goal? Making sure AI agents understand your e-commerce store as well as you do.
Large language models like ChatGPT, Gemini, Claude, and Grok are trained on vast amounts of text data from the internet. When a shopper asks about products, these AI systems draw from their training data to construct responses based on patterns they've learned about e-commerce stores and products.
For an e-commerce store to be cited by an AI agent, it needs a strong online presence with clear, authoritative product content. Industry recognition, media coverage, and comprehensive product information all contribute to how AI systems understand and reference an e-commerce business. The way product information is structured and the language used influence whether an AI will cite it.
AI systems recognize patterns of authority. E-commerce stores frequently mentioned in industry publications, with detailed product documentation and positive reviews, are more likely to be cited. However, simply having an online store isn't enough—product content must be structured in ways AI systems can understand and reference meaningfully.
Strategic AI visibility optimization helps e-commerce businesses structure their online presence to increase citations. This involves product content strategy, technical optimization, and positioning that makes it easier for AI systems to understand what products you offer and when your store should be recommended.
AI visibility is different from traditional SEO. While SEO focuses on ranking in search results, AI visibility is about being included in AI-generated product recommendations. The metrics, strategies, and outcomes are different for e-commerce businesses.
Every e-commerce business has unique needs. Here's how we've helped others, and how we can help you too.
When shoppers ask AI about clothing, accessories, or style recommendations, we make sure your store comes to mind. We understand what makes your brand unique, and we help AI agents understand that too—so shoppers discover your products when they need them most.
Shoppers are using AI to find home decor, furniture, and lifestyle products. We help them find you. When someone asks about home improvement or interior design, we ensure your e-commerce store is part of that conversation, presented in a way that reflects your brand and quality.
The beauty and wellness space moves fast, and we help you keep up. When shoppers ask AI about skincare, makeup, or wellness products, we make sure your products get noticed. We understand the unique challenges of e-commerce in this industry, and we're here to help you shine.
Tech products are about innovation and reliability. We help AI agents understand how your e-commerce store provides that. When shoppers research the latest gadgets or tech solutions, we ensure you're part of their consideration—presented accurately and highlighting your expertise.
As a B2B e-commerce platform, your professional approach matters. We help AI agents understand what makes your service unique. When businesses use AI to find suppliers or wholesale products, we make sure they discover a platform that truly understands their needs—yours.
Shoppers turn to AI when they need specific, hard-to-find products. We help them find you. We understand the unique products you offer, and we help AI agents explain them in ways that resonate with the shoppers who need exactly what you sell.
These aren't just features—they're real benefits that help your e-commerce store connect with the shoppers who need you most
AI agents never sleep, and neither does your opportunity to be discovered. Whether it's 2 AM or 2 PM, someone might be asking AI about products. We make sure your e-commerce store is there, ready to help, whenever that shopping moment comes.
When someone asks AI a specific product question, they're not just curious—they're actively looking to buy. We help you reach these shoppers at exactly the right moment, when they're most ready to purchase and most likely to convert.
You don't have to choose which AI platform to focus on. We help you be present across all of them—ChatGPT, Gemini, Claude, Grok—so no matter where your ideal shoppers turn, they find you. It's efficient, effective, and designed to work for your e-commerce business.
The way people discover products is changing, and we want you to be part of that change, not left behind by it. By getting started now, you're positioning your e-commerce store ahead of competitors and preparing for opportunities that are just around the corner.
When AI agents recommend your e-commerce store, it feels different than traditional advertising. It's more like a trusted referral—someone genuinely suggesting your products because they understand what you offer. That trust translates to better conversions and stronger customer relationships.
We believe in showing you the value of what we do. AI visibility often costs less than traditional advertising while reaching shoppers who are genuinely interested in buying. Plus, when paid AI advertising arrives, you'll already be positioned to take advantage of it.
We believe in transparency. Here are honest answers to the questions on your mind.
Understand your current AI visibility and explore how to improve your e-commerce store's presence across major AI platforms. Our free visibility score provides insights into where you stand today and what opportunities exist.
Get Your Free AI Visibility ScoreWe'd love to hear about your e-commerce store and explore how we can help you improve your AI visibility
Let's make your business visible to AI agents
We understand how AI agents think, learn, and recommend. It's not just technical knowledge—it's genuine understanding of how to help AI agents truly see what makes your e-commerce store special.
We help you be present across all major AI platforms, so no matter where your ideal shoppers turn for product recommendations, they find you.
You deserve to know what's working. We provide transparent insights into your visibility, so you can see the real impact on your sales and traffic.
We don't just help you with today—we prepare you for tomorrow. As AI becomes the primary way people discover products, you'll be ready.